Since there is no need for any hardware modification in a cell phone and the product is 100% software, programmed for your telephone only, no refunds are possible.
We recommend you purchase your own cell phone in your local area for warranty reasons. The only warranty you will need is on your cellular telephone since it is a physical item and can malfunction. Our software can be re-installed if ever your cell phone needs to be repaired.
There will be no charge for shipping and handling anywhere in USA and CANADA for cell phone purchased from us. No charge for software only sent to you by Email. A copy of the software can be sent to you on compact disc for a charge of $15.00. You must request it from the comment section in the contact us page.
Within 24 hours of purchasing, you will receive an Email, requesting the IMEI code of your cellular telephone. Only after we receive this code, we can forward you the software SIS file (only 25 kb) for your telephone via Email. Installing software on desired phone is easy and it takes few seconds. You can install software via Bluetooth, Serial Cable, USB Data Cable, IRDA, Email, SMS, and MMS.